The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved.


The ISO 9000 family of quality management systems standards is designed to help organizations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product.ISO 9000 deals with the fundamentals of quality management systems,including the eight management principles upon which the family of standards is based.ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfill.

The ISO 9001 standard is suitable for all sizes of organization and is well established around the world as an invaluable quality management system. It is suitable for organizations in all industry sectors and will help your organization to improve management processes to compete locally and/or globally.

The process encompasses the entire organization and requires senior management buy-in, it is not just a function of the Quality Department. To achieve ISO 9001 certification, your organization needs to demonstrate that it can meet the regulatory requirements and apply the system effectively to be of real benefit to your customers.